Frequently Asked Questions

How To

How do I use my SHIFT bottle?

Crystal Elixir Water Bottle:

To use, simply unscrew top lid & fill with room temperature water and enjoy!

We recommend allowing your water to sit for 7-10 minutes for structuring to take place.

To make your crystal elixir even stronger, you can leave your water-filled bottle on your windowsill (or outside in a safe spot) overnight, to bathe in the moon’s light.

(always make sure that the silicone rings inside the lids are in place – they keep the bottle water tight).

How do I clean my bottle?

Crystal Elixir Water Bottle: 

Glass is dishwasher safe.

Top & bottom lids to be washed by hand with warm soapy water. Silicone rings inside lids keep the bottle watertight – they can be removed & cleaned by hand with warm soapy water – make sure to always put them back in place properly afterwards. Remove bottom lid with care & unscrew crystal ‘root’ before cleaning the bottom lid.

Crystal (+ root) can be cleansed by hand according to personal preferences – with a non-abrasive soap & sponge or simply rinse in running water. Silicone rubber underneath the root can be removed & cleaned by hand – put back in place.

Your crystal can be recharged in nature – under the light of the moon & in natural bodies of water – as well as with your intention. (see question below regarding cleansing crystal’s energy).

How do I cleanse my crystal?

It’s important to cleanse your crystal.
Crystals absorb and hold energies – they can be seen as energy sponges – so it’s best to cleanse them regularly, to keep their energy clear and pure.
After cleansing your crystal, we recommend programming it with your positive intentions.
(See question below to read more about programming intentions).

There are different ways to cleanse your crystal’s energy.

If you want to do a quick cleanse, then it’s best to hold the crystal under running water. You can imagine that the running water is pulling all the energy out the crystal, leaving it clear and full of positive energy.

Another way to recharge your crystal is to place it in a natural body of water in nature.

For a deeper energy cleanse, you can leave your crystal to bathe in the light of the full moon for the night. A full moon is said to clear a crystal’s energy and to recharge its vibrational frequencies.

How do I programme my crystal with my intention ?

To get the most out of your bottle we would recommend spending some time with your crystal & programming it with your intention for greater benefits.
Science has found that intentions affect our physical reality, that mind affects matter.

Quartz is able to receive, store, amplify & transmit energy – this is the reason it’s used in our computer chips, tv’s, radios, cellphones, clocks, lasers etc.
It can receive, store, amplify & transmit your intention into your water, helping you manifest your heart’s desires.

Marcel Vogel, the famous scientist who invented LCD screens (ie: the screen you’re reading these words off!), spent many years studying quartz crystals. He studied the effects of directing thoughts to crystals. According to Vogel, the crystal reacts to your “program” & mirrors it within its own composition.

You can ‘programme’ your crystal in whatever way feels right to you personally, follow your own intuition.
But as an example, Vogel said that to charge a crystal with intention, the breathe is used. He said to hold the crystal in your hand, and take in a deep breath. Then focus your mind into the crystal and consciously send it the love, and then exhale through your nostrils with your intention in mind. He says that like this, a charge transfer takes place.

(Vogel found that information mentally impressed into quartz crystals this way could be transferred to water and that this result was both permanent and measurable. He showed that water charged with a crystal + thought developed a new absorption band in the ultraviolet – this is like saying it changed colour!)

Is it safe to drink from the SHIFT bottle?

Yes – all parts of our bottles are 100% food grade & of the highest quality.

All the crystals that we offer in our Crystal Elixir Water Bottle are rated more than 4 on the MOH’s hardness scale and are 100% safe and non-toxic to have in direct contact with water.

What if I break my bottle?

Please contact us in case of breakage and we will arrange a replacement glass piece as soon as possible at an additional charge.

Wholesale / Influencer Information

Can I re-sell SHIFT bottles in my shop / franchise / yoga studio / spa / online shop etc?

Absolutely! Send us an email with the details of your inquiry and we’ll get back to you within 24 hours 🙂

I want to promote / become a SHIFT ambassador - how can I get involved?

Sharing is caring 🙂 If you’d like to promote our bliss bottles, we’d love to hear from you!

Shipping & Returns

How much is shipping?

Shipping is charged at a flat rate of R100 to any door in South Africa (incl VAT).
There are a few outlying areas that might carry an extra charge.

Shipping outside of South Africa carries extra charges, please contact us via email to get prices.

What is the estimated delivery time after purchase?

All orders will be dispatched within 2 business days and delivery will take 1 – 4 business days to arrive at your door, depending on the area where you live.
You will receive a tracking number to check up on your bliss bottle’s journey.

What if my bottle arrives damaged?

We pride ourselves on high quality, durable products that are packaged with love & care. If you receive a product from SHIFT that is damaged in any way, be sure to contact us within 2 days of receiving, to request an exchange.
The customer is responsible for the cost of re-shipping the damaged product back to us for inspection.
Please note, that we do not offer returns/refunds on opened products, due to hygiene and safety standards.

Other Questions

Other Questions

If you have any other questions, please feel free to contact us.